FAQ

General

To track your order, log in to your account and view the order status. Alternatively, you can use the tracking link provided in your shipping confirmation email.

We take pride in offering only authentic products. We work directly with authorized distributors and reputable suppliers to ensure the genuineness of every item.

Yes, we provide gift wrapping services for a special touch. During the checkout process, you can select the option for gift wrapping, and your items will be beautifully wrapped before shipping.

Shipping

Yes, we offer international shipping to several countries. During the checkout process, you can select your preferred shipping destination, and the applicable shipping fees will be displayed.

We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return the item within 30 days for a full refund. Please refer to our Returns & Exchanges policy for more details.

Support

You can reach our customer support team via email at info@doublecrowncollections.com  or by phone at (713) 732-1795 during our business hours.

Address: 19952 Strathern str. Winnetka Ca, 91306. 

Email: admin@doublecrowncollections.com 

The office is not open to the public.

We accept various payment methods, including major credit cards, PayPal, and other secure payment options. Your payment information is always kept safe and secure.

Free Shipping on orders over $250